MSPRC.INFO TO RETIRE ON APRIL 1, 2014
As part of The Center for Medicare & Medicaid Services (CMS) restructuring of the Coordination of Benefits (COB) and Medicare Secondary Payer (MSP) recovery activities this website will be retired on April 1, 2014. Information that was previously obtained from this site is now located on CMS.gov.
Note: This site is no longer being updated and the information contained here is not up to date. For the most updated information please visit http://go.cms.gov/cobro.
HAVE YOU REPORTED YOUR LIABILITY INSURANCE, NO-FAULT INSURANCE, OR WORKERS' COMPENSATION CASE?
The first step in the Medicare Secondary Payer recovery process is reporting your case to the Coordination of Benefits Contractor (COBC). If you have not reported your case, please click here for COBC reporting instructions and contact information.
Don’t Forget!Once you establish your case with the COBC, you will receive a "Rights and Responsibilities" (RAR) letter from the MSPRC. The MSPRC will then automatically generate a "Conditional Payment Letter" (CPL) within 65 days from the date on your RAR letter. You do NOT need to request the CPL separately.
Get Your Conditional Payment Amount Sooner!You can now get your Conditional Payment amount even sooner on the Self-Service Information Line! When you call MSPRC and select the Self-Service option, you can automatically get Demand and Conditional Payment amounts as well as the dates those letters were issued without having to speak with a Customer Service Representative. You will also be able to request updated Conditional Payment amounts and copies of Conditional Payment letters without ever having to speak to a customer service representative!
When calling the Self-Service Information Line, all you will need is the Case ID, Medicare number, date of birth, and last name of the beneficiary. All of this information can be found on your Rights and Responsibilities Letter.